Data protection and consumer safety
For your convenience, but also for the successful completion of your online transaction we will request your personal information. In the first stage of your order we need you to provide us with the following: Name, Surname and address. If the payment method of your choice is credit or debit card the following are required: full card number, expiration date and the three digit security code which is located on the back.
The company guarantees the confidentiality and security of personal data from any unfair treatment, alteration or dissemination of information in accordance with Law 2472/1997 on the protection of personal data. All internet transactions are driven by Law 2251/1994 on consumer protection for distance purchases. For further information or questions you may contact with the Marketing Department at +30 210 2509099.
There are three alternative methods of payment for purchasing products from our online store:
- Cash on delivery: Payoff is done simultaneously with the receipt. (Additional charge 2,50 € including VAT).
- By credit or debit card: Your card will be charged, if approved, after the commencement of sending the desired product.
Lynne ships its products throughout Greece and the following foreign countries: San Marino, Azerbaijan, Egypt, Albania, Andorra, Argentina, Armenia, Australia, Austria, Belgium, Venezuela, Bermuda, Bosnia and Herzegovina, Bulgaria, Brazil, France , Germany, Georgia, Gibraltar, Denmark, Czech Republic, Switzerland, Greece, Estonia, United Arab Emirates, United Kingdom, USA, Jordan, Ireland, Israel, Italy, Canada, Qatar, Colombia, Kuwait, Croatia, Latvia, Belarus, Liechtenstein, Lithuania, Luxembourg, Malta, Mauritius, Montenegro, Mexico, Moldova, Monaco, Bahrain, New Zealand, Norway, South Africa, Holland, Hungary, Ukraine, Uruguay, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania , Saudi Arabia, Serbia, Slovakia, Slovenia, Sweden, Finland, Chile.
Once the product of your choice removed from our warehouse for shipment to you, we will send a related mail to inform you. All deliveries are made through the General Postal and all transport costs incurred by the company.
In the deliveries concerning purchases over 150 € transport costs are free. For orders less than 150 € transport costs are as follows:
- For simple shipping (6-7 days): 12 €
- For fast shipping (2-3 days): 18 €
- The following countries only have the second option of rapid transit: St. Marino, Azerbaijan, Egypt, Albania, Andorra, Argentina, Armenia, Austria, Venezuela, Bermuda, Bosnia and Herzegovina, Brazil, Gibraltar, Switzerland, United Arab Emirates, USA , Jordan, Israel, Canada, Qatar, Colombia, Kuwait, Croatia, Belarus, Liechtenstein, Malta, Mauritius, Montenegro, Mexico, Moldova, Bahrain, New Zealand, Norway, South Africa, Ukraine, Uruguay, Panama, Paraguay, Peru, Puerto Rico, Saudi Arabia, Chile, Serbia.
*24%VAT is included for Greece and foreign countries.
**19%VAT is included for Romania.
***19%Vat is included for Cyprus.
You have every right to return the entire order or part of it, without necessarily having to explain why, undertaking the transportation costs. If the reason for your return coming from company’s mistake, Lynne bound to bear the shipping charges. The return is delivered to us within 2-3 business days with General Postal and in 5-6 working days if the transfer done through UPS. With any other carrier of your choice Lynne is not responsible for delivery times. Following receipt and approval of your return, the company will send you mail within 6-7 days to let you know how we will settle your demand.
For products that you need to replace, you should return the product that you do not want or doesn’t fit and make a new order for the product you want stating in your order that you are going to make a return!
The refund depending on how your order has completed, will be implemented during the next 8 days. You have the choice of either a refund in a bank account or credit the value of the returned product in order to make your next purchase.
* For hygienic reasons the Lynne does not accept returns, leggings, swimsuits, leotards, tights and earrings.
By virtue of Directive 2013/11 / EC, incorporated in Greek Law by the Joint Ministerial Decision no 70330/2015, the mechanism of electronic dispute resolution of consumer disputes is envisaged, by the Alternative Dispute Resolution (ADR) procedure in the European Union. If the customer acting in his capacity as a “consumer” (being a natural person acting outside of his/her professional capacity) and faces any type of problem related to any purchase made from our Website, he can initiate the ADR process through the European online dispute resolution platform (platform ODR) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage
If for external factors Lynne is unable to deliver your order on time we will contact you via e-mail to inform us your desire settlement after the delay. Lynne assumes no responsibility for any statement created outside of its own fault.The company has every right to amend these terms but also the duty to update this document with the latest changes.